Sign in and devices
Sign in to RowDex with a one-time email code, how your plan syncs to the desktop app, and how device limits work when you use a second computer.
RowDex uses your email to know which plan you have. There is no password to remember. You sign in with a one-time code.
Sign in to the app#
Open the account menu
Click your account in the app and choose to sign in.
Request a code
Enter your account email, which for a paid plan is the one you purchased with, and click Send code.
Enter the code
Check your inbox for a 6-digit code and enter it. Codes expire after 10 minutes. If it has expired, request a new one.
Once signed in, your plan syncs to the app. Changes to your plan, such as an upgrade, apply without reinstalling.
Devices#
An account can be active on a limited number of computers at a time. If you sign in on a new computer and the account is already at its limit, the least recently used device is signed out to make room. With a limit of one device, the newest sign-in always wins.
The website account page#
Sign in at your account with the same email code to see your plan and subscription status, open the billing portal and download invoices.
Sign out#
Choose Sign out from the account menu. Your connections and saved queries stay on the computer.
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